This Privacy Policy explains how Fipro Tech collects and uses your personal data when you visit our store or make a purchase. We respect your privacy and want to be completely transparent about how your information is handled.
Information We Collect
When you visit our website, we automatically gather certain details about your device and how you interact with our store. We also collect specific information when you make a purchase.
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Order Information: We collect your name, billing address, shipping address, payment details, email address, and phone number to process your orders.
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Device Information: We automatically receive your IP address, browser type, time zone, and the pages you view on our site.
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Customer Support Data: If you reach out to us, we collect the details of your inquiry to help resolve your issue.
How We Use Your Data
We use the information we collect to ensure our store runs smoothly and to fulfill your orders. This includes:
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Processing your payments and arranging for shipping.
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Sending order confirmations and shipping updates.
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Communicating with you about your account or support requests.
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Screening our orders for potential risk or fraud.
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Analyzing how customers use our store so we can improve the experience.
Cookies and Tracking
We use cookies to keep track of your shopping cart and understand how you navigate the store. You can choose to disable cookies through your browser settings, but this might affect your ability to check out.
Sharing Your Information
We only share your personal data with trusted service providers who help us run our business:
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Payment processors who handle your transactions securely.
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Shipping carriers who deliver your RC vehicles and equipment.
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Analytics providers who help us understand our website traffic.
We may also share your information to comply with applicable laws or to respond to lawful requests for information.
Data Retention
When you place an order through our store, we will maintain your order information for our records unless you ask us to delete this information.
Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please reach out to us using the contact details below.
Contact Us
If you have questions about our privacy practices or if you would like to make a complaint, please contact us:
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Email: filipmanasievski22@gmail.com
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Phone: +381614179410
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Address: Petar Deljan 3, 1000 Skopje, North Macedonia
